2587689 Alberta Ltd., operating as Five at a Time, uses the companies below to deliver the product. Each one handles data on our behalf (a sub-processor). This list matches section 6 of our Privacy Policy.
| Company | What it does for us | Data it handles | Based in |
|---|---|---|---|
| Telnyx LLC | Carries every call, holds the phone numbers assigned to your business, makes the recordings we copy to our storage, sends verification codes and looks up phone line types. | Phone numbers dialed, call audio, call records, the phone number you verify with | United States |
| Stripe, Inc. | Saves cards, checks them with the bank and takes payments. | Card details, billing name and email, charges | United States |
| Supabase Inc. | Hosts the database, sign-in, and the storage that holds call recordings. | Everything in your account: leads, call records, recordings, transcripts, team members | United States |
| Vercel Inc. | Hosts the website and the app, and counts page visits. | Requests to the site, page-visit counts | United States |
| Resend | Sends our emails. | Your name and email address, the emails we send you | United States |
| Groq LLC | Transcribes call recordings. Its terms do not allow it to train models on the audio or the transcripts. | Call audio, transcripts | United States |
| OpenRouter, Inc. | Transcribes recordings when Groq is busy or down (the audio is processed by DeepInfra, which does not train on it), and passes transcripts to the AI models that write summaries, outcomes, next steps, script scores and coaching notes. Some of those models run on their providers’ free tiers, whose terms may let the provider log the text sent to them. | Call audio (as a fallback), transcripts | United States |
| OpenAI, L.L.C. | Backup for transcription and analysis. Data sent through its API is not used to train its models. | Call audio and transcripts, when used | United States |
| Middesk, Inc. Not switched on yet | Checks US businesses against state and IRS records. | Business name, address and tax ID | United States |
| Google LLC Only if you use Google sign-in | Handles sign-in if you choose to sign in with Google. | Your name and email address | United States |
What we do not do
- We do not sell personal information, yours or your contacts’.
- We do not use it for advertising, and the site runs no advertising cookies or ad pixels.
- We do not use your call content to train AI models.
Our other product
2587689 Alberta Ltd. also makes DialSheet. Five at a Time’s customer and call data sit in their own database, apart from DialSheet’s. Card payments for both go through one Stripe account, and both call through one Telnyx account, where everything belonging to Five at a Time is kept under its own name.
Changes to this list
We update this page when a sub-processor is added, removed or changes what it does. The date at the top is the last change. If you need notice of changes for your own compliance, email abhi@paperkites.co and ask to be told.